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Privacy Policy for Your 4dmoon Account

Q: How can I ask for a copy of my data?

Email privacy@4dmoon.vip or use the account request form. Tell us the date range and record type you need. We verify account control before sending any copy to protect your privacy.

4dmoon links Oracle Roulette, Happy Golden Empress, Football Studio, Cash or Crash and your wallet activity to one Privacy Policy so you can see what account data we…

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What We Collect and Why

4dmoon Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy explains the account data we collect when you create a profile, verify access, enter the lobby, use cookies, contact support or move funds through Touch 'n Go, GrabPay, Boost dan FPX. We use that data to run your account, protect logins, process wallet

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requests, meet record-keeping duties, resolve disputes and keep the service aligned with local law. Access and eligibility depend on local law and are available where local law permits. We do not sell your account data. When a payment partner, security vendor or hosting partner helps us
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deliver the service, we share only the data needed for that task and require handling that matches this policy. You can ask us to update, correct or remove data where the law allows.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Reach Us About Privacy Requests

Privacy requests should reach a channel where we can verify you and trace the account record.

DATA CARE

How We Handle Your Privacy Records

Your privacy settings only matter if the account checks behind them are consistent. We separate account identity, wallet records, support messages, cookie logs and device signals so each set is used for…

Data Minimisation

We ask for the data needed to open and run your account, confirm payment references, answer support cases and secure access. If a field is optional, we mark it so you can decide before sending it.

Cookie Controls

Cookies help us remember language, session state, device checks and account security prompts. You can adjust browser cookie settings, though some account and wallet pages may need session cookies to work correctly.

Login Protection

We log IP address, device type, time stamps and failed access attempts to detect account misuse. These records are handled under this policy and checked only when security, support or legal checks require it.

Payment Privacy

Touch 'n Go, GrabPay, Boost dan FPX records are used to match transactions to your account and handle wallet queries. We keep payment references separate from game-session data where our systems allow.

Retention Schedule

We keep account, wallet and support records for as long as they are needed for service, dispute, audit or legal reasons. When retention ends, we delete or anonymise records according to our internal process.

Change Requests

You can ask us to correct inaccurate data, send a copy of account records or remove data where the law allows. We verify account control first so another person cannot alter your privacy record.

Privacy Answers Before You Join

These answers explain how the Privacy Policy applies after you create an account, browse the lobby, manage cookies or contact us about your records. They do not replace legal rights that may apply in Malaysia, and they do not change eligibility rules for access. If your request involves a payment record, include the matching Touch 'n Go, GrabPay, Boost dan FPX reference so we can trace it faster.

We collect data such as your name, mobile number, email, login credentials, device details, IP address and account activity. We also create records when you contact support, use cookies or send wallet requests.

Payment records help us match Touch 'n Go, GrabPay, Boost dan FPX transactions to your account, check failed transfers and answer wallet queries. We use only the reference details needed for those tasks.

We share data with payment partners, hosting providers, security tools and support systems only when they help run your account or meet legal duties. We do not sell your account data to outside advertisers.

Email [email protected] or use the account request form. Tell us the date range and record type you need. We verify account control before sending any copy to protect your privacy.

Yes, you can ask us to correct inaccurate data or remove records where the law allows. Some wallet, security and legal records may need to stay for a defined retention period.

Cookies remember session status, language choice, device signals and security prompts. You can change browser settings, but blocking all cookies may prevent account pages, wallet checks or protected lobby access from working properly.

Access and eligibility depend on local law and are available where local law permits. If a privacy request is tied to restricted access, we still handle the account data request through our support paths.

Privacy Policy for Your 4dmoon Account

Reach Us About Privacy Requests

How We Handle Your Privacy Records

Data Minimisation

Cookie Controls

Login Protection

Payment Privacy

Retention Schedule

Change Requests

Privacy Answers Before You Join

01 What data do you collect when I open an account?

02 Why do you need my payment records?

03 Do you share my account data with others?

04 How can I ask for a copy of my data?

05 Can I correct or remove data from my account?

06 How do cookies affect my privacy?

07 What happens if local law affects access?

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